Trust is one of the key elements to maintaining a long-lasting and positive relationship with a patient. If a patient is unhappy or feels that you cannot be trusted, they are much less likely to keep returning to your practice or refer their friends and family to your practice. Whether you are a doctor or dentist, if you are currently working in the healthcare industry, you are well aware of the importance of a good professional relationship with the people who rely on you for their personal health problems.
Guarantee You Receive Your Pay
Each year, a significant financial burden falls on medical, dental, and chiropractic practices due to the high cost of billing statements – sometimes repeatedly – to clients who are reluctant to pay up. The healthcare payment processor is a fantastic alternative to traditional printed statements. You can easily begin to feel as though you are harassing a patient when you are forced to send them multiple statements by mail, and if a patient becomes enraged, it is not very likely that they will return to your practice or make referrals.
How can you avoid this negativity in your practice? It does not need to be complicated and costly to ensure that your patients make their payments. Some patients may choose to pay by cash or check – upfront – or make payments using their existing credit card later on. The latter is a great option for patients who become forgetful after their appointment and fail to make payments on time.
Compliance with PCI Security Standards
To offer additional reassurance to dentists and doctors, companies offering the healthcare payment processor comply with PCI (Payment Card Industry)’s security standards. This helps to ensure that data is not threatened, and in turn builds trust with your patients. Data breaches, should they occur, are caught and resolved quickly.
The PCI’s standards of security are high, and their strict adherence to these standards help provide peace of mind to physicians and dentists, along with other healthcare professionals who work in your office.
Your beloved patients rely on you to provide them with excellent healthcare services during the most vulnerable times of their lives. Build their trust further with the use of a PCI-approved healthcare payment processing system.