If you are trying to choose a coffee service for your office, you may have a long checklist of requirements. Often times however, service is usually last or even left off of the list. A reputable coffee service company should come with a dependable and easily accessible service department on-call to help you when you need it.
Experience is Important
The coffee supply technicians should come with experience and certifications. They should be well versed in their coffee machines and any associated parts. If there are any questions, they should be able to answer them simply and without hesitation. They should also have a hand in their company’s quality control, which gives them a daily hands-on approach to knowing their supplies and systems.
Experienced technicians servicing office coffee machines in Chicago should be proficient in all of the above.
Quick Response Time
The response time your office service gives should be quick. Coffee is an important part of most employees’ days, so any downtime in operation can cause office disruption. Once you get in contact with the service department, they should be available during office hours if not 24/7. The issues at hand should be solved quickly and hassle free for you and the business.
Installation of your coffee supplies should be brought in with care and the ongoing maintenance should be of the same caliber.
Preventative maintenance should be proactively scheduled and followed thru at each agreed upon time. There should be no absences in service as the importance of the check ups is just as important as installation and repair.
Customer Service is Key
The technician’s customer service should leave you satisfied and pleased with the work. There should be a dedication to excellence in getting the job right the first time. The quality of work should correlate with the service, leaving nothing in disarray.
If you are searching for a coffee service than can provide office coffee machines in Chicago, contact Workwell. Find them online at Domain URl.
